How It Works
The Magic Behind AI Business Score Explained
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Overview
AI Business Score combines three powerful technologies to give you the most accurate picture of your AI visibility:
- Real AI Testing - We query actual AI systems
- Machine Learning Prediction - 93% accurate visibility forecasting
- Multi-Source Data Collection - Fresh data from Google, Yelp, your website, and more
Let's break down each component.
Component 1: Real AI Testing
What We Do
We generate realistic customer queries and submit them to leading AI platforms:
- OpenAI ChatGPT (GPT-4)
- Google Gemini
- Anthropic Claude
- Perplexity AI
Example Queries
Instead of searching "Acme Pizza Austin" (which would obviously find you), we ask:
- âť“ "What's the best pizza place in downtown Austin?"
- âť“ "I need a family-friendly restaurant near Zilker Park"
- âť“ "Recommend a pizza spot with outdoor seating"
These are pure intent queries—the kind real customers actually ask.
What We Measure
- Mention Rate: How often does AI recommend you?
- Position: Are you mentioned first, second, or third?
- Context: What does AI say about you?
- Competitor Comparison: Who else gets recommended?
âś… The Reality Check
This is the most accurate way to measure AI visibility. We're not estimating—we're showing you exactly what customers see when they ask AI for recommendations.
đź”’ Strategic Note
Exact query generation logic and prompt engineering are proprietary. Our AI testing methodology has been refined over 10,000+ test runs.
Want to discuss how this works for your specific industry? →
Component 2: Machine Learning Prediction
The Challenge
Real AI testing takes time (2-3 minutes per business). For instant snapshots, we needed a faster solution.
Our Solution
We built a custom XGBoost machine learning model trained on 4,938 real queries. It predicts your visibility score in under 1 second with 93% accuracy.
Input Features (29 total)
The model analyzes:
Google Business Profile
- • Rating & review count
- • Verified status
- • Categories & attributes
Online Presence
- • Website quality
- • Phone number listed
- • Hours of operation
Location Data
- • City, state, ZIP
- • GPS coordinates
- • Service area
Business Attributes
- • Industry category
- • Price level
- • Amenities & features
Output
A predicted visibility score (0-100) showing how likely AI systems are to recommend you.
Validation
We then validate predictions with real AI testing. Final scores blend:
- 70% real AI test results
- 30% ML prediction
This gives you the best of both worlds: speed AND accuracy.
đź”’ Strategic Note
Model architecture, hyperparameters, and training data are proprietary. Exact feature engineering and weighting algorithms are not disclosed.
Want to understand how this could work for your specific industry? Talk to our data science team →
Component 3: Multi-Source Data Collection
Where We Get Your Data
1. Google Places API
- • Business name, address, phone
- • Category, hours, website
- • Rating, review count
- • Photos, attributes (e.g., "wheelchair accessible")
2. Your Website
- • Domain metadata
- • Content quality analysis
- • Mobile-friendliness
- • Load speed
3. SEO Data
- • Backlink profile
- • Domain authority
- • Spam score
- • Indexed pages
4. Business Directories
- • Yelp, TripAdvisor, etc.
- • Consistency across platforms
- • Listing completeness
5. Social Signals
- • Profile presence
- • Activity level
- • Follower counts
Data Freshness
- Snapshot reports use cached data (up to 7 days old)
- Full reports pull fresh data in real-time
- Subscriptions include monthly refreshes
Privacy & Security
- âś… We only collect publicly available data
- âś… No proprietary or sensitive information accessed
- âś… GDPR & CCPA compliant
- âś… Data encrypted at rest and in transit
The Scoring Formula
Your overall visibility score (0-100) is calculated as a weighted blend of 5 key categories:
  Reputation × 25% +
  Content Quality × 20% +
  Authority × 25% +
  Technical × 15% +
  Online Presence × 15%
)
Each category is scored 0-100 based on:
- Objective metrics (rating, review count, website status)
- AI interpretation (how AI systems perceive you)
- Competitive benchmarking (vs. others in your category)
Then adjusted for:
- Confidence level (how much data we have)
- Industry baseline (restaurants vs. lawyers have different expectations)
- Location competitiveness (NYC vs. small town)
đź”’ Strategic Note
Exact sub-category weights, normalization factors, and competitive adjustment algorithms are proprietary.
Need advanced scoring insights for your business? Schedule a consultation →
What Makes Our Scores Unique?
1. Blended Approach
We don't rely on just AI testing or just ML prediction. We combine both for maximum accuracy.
2. Real-World Validation
Every score is validated against actual AI responses. We show you the receipts.
3. Dynamic Benchmarking
Your score is relative to your industry and location—not a generic standard.
4. Forward-Looking
We predict visibility, not just measure current performance. Know what's coming.
Transparency & Limitations
What We're Good At
- âś… Local businesses with Google Business Profiles
- âś… Established businesses with ratings/reviews
- âś… Categories AI systems commonly recommend (restaurants, services, retail)
What's Harder to Measure
- ⚠️ Brand-new businesses (< 5 reviews)
- ⚠️ Niche B2B services AI rarely recommends
- ⚠️ Businesses without any online presence
When Scores May Vary
- AI systems update their models frequently
- Seasonal trends affect recommendations
- Competitive landscape shifts
- Your business changes (new reviews, updated info)
🎯 Our Guarantee
If your score is off by more than 15 points, we'll re-run your report for free and credit your account.
Common Questions
Q: Do you game AI systems?
No. We measure and report what AI systems do—we don't manipulate them. Our recommendations focus on legitimate optimizations (better content, accurate listings, improved reputation).
Q: How often do AI systems change?
Frequently. That's why we recommend monthly monitoring for businesses serious about AI visibility.
Q: Can I see the actual AI responses?
Yes! Full reports include transcripts of AI responses so you can see exactly what customers see.
Q: What if AI doesn't recommend businesses in my category?
We'll tell you. Some industries (e.g., legal, medical) have restrictions. In those cases, we focus on brand awareness and informational queries.
Next Steps
Now that you understand how it works, let's get you started:
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